Player Protection

Class 3 Responsible Gaming — The Complete Guide to Safe Gaming

When entertainment becomes a problem, class 3 is here for you. Our responsible gaming tools and policies are designed to help you stay well and safe.

🛡️ Player Protection ⏱️ Time Limit 💰 Deposit Limit 🔒 Self-Exclusion 🧠 Awareness
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Important Warning

Gaming is for those aged 18 and above only. Gaming is a form of entertainment — not a source of income. If you feel your gaming is getting out of control, please Help Center contact us.

What Is Responsible Gaming and Why It Matters

Responsible gaming is a core part of everything we do at class 3. Online gaming and betting can be an enjoyable form of entertainment, but when it starts disrupting the normal rhythm of your daily life, it's time to take a step back.

We want every user to play safely, mindfully, and within their limits. That's why class 3 has built a suite of responsible gaming tools you can access from your account at any time.

Responsible gaming isn't just about self-control — it's about keeping entertainment as entertainment. class 3 believes every player has the right to look after their own wellbeing, and we are committed to supporting them in doing so.

Online gaming is growing rapidly in Bangladesh. Building a safe gaming culture in this environment is a responsibility class 3 takes seriously — and one we never step back from.

Responsible Gaming Statistics

Healthy Gaming Habits78%
Users Who Set Limits63%
Taking Regular Breaks71%
Playing with a Budget Plan55%
Aware of Support Services89%

* Based on a class 3 user survey

Our Commitment

The 6 core principles class 3 upholds to protect its players

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Player Protection First

At class 3, player wellbeing always comes before profit. Every policy we have is built on this principle.

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Age Verification Is Mandatory

A strict age verification process is applied at registration. No one under the age of 18 may open an account on class 3.

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Self-Control Tools Readily Available

Multiple tools including deposit limits, time limits, and self-exclusion are easily accessible directly from your account.

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Play Pattern Analysis

Our system automatically detects risky playing patterns and proactively offers support when needed.

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Trained Support Team

The class 3 customer service team is specially trained in responsible gaming and equipped to provide sensitive, informed support.

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Protection for Self-Excluded Players

No promotions or bonus offers are sent to players who have self-excluded. Their wellbeing is our top priority.


Responsible Gaming Tools

These tools can be activated at any time from your account settings

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Set Deposit Limit

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.

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Loss Limit

Decide in advance the maximum amount you're willing to lose within a set period. Once you reach that limit, your account will be automatically suspended.

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Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, the system will automatically log you out.

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Betting Limit

Set a maximum stake per bet. This limit protects you from sudden, significant losses.

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Reality Check

At regular intervals, you'll receive a notification showing how long you've been playing and how much you've won or lost. This helps you stay aware of your activity.

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Taking a Break (Cool-off)

Take a temporary break of 1 day to 6 weeks. During this period, your account will be inactive and no promotional communications will be sent.

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Self-Exclusion

You can fully exclude yourself from class 3 for a period of 6 months to 5 years. Once Self-Exclusion is active, access to your account will be completely blocked.

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Account Closure

If you wish to permanently close your account for any reason Help Center Reach out to us. Requests are accepted without any questions asked.

Limit Settings Details

Limit Type Applicable Duration Time to Take Effect Waiting Period to Increase Status
Deposit Limit Daily / Weekly / Monthly Instant 24 Hours ✓ Active
Loss Limit Daily / Weekly / Monthly Instant 7 Days ✓ Active
Betting Limit Per Bet Instant 48 Hours ✓ Active
Session Time Limit Per Session From the Next Session 24 Hours ✓ Active
Cool-off 1 day – 6 weeks Instant Until Expiry ✓ Active
Self-Exclusion 6 Months – 5 Years Instant Expiry + 30 Days ✓ Active

Signs of Problematic Gambling

Seek help if you or someone you know is showing any of the signs below

  • 1Developing a tendency to bet more and more in an attempt to recover losses.
  • 2Repeatedly trying to stop gaming but being unable to.
  • 3Neglecting family, work, or studies because of gaming.
  • 4Borrowing money or spending household funds on gaming.
  • 5Feeling anxious, irritable, or restless when unable to game.
  • 6Lying to family or friends about your gaming habits.
  • 7Viewing gaming as the only escape from stress or emotional distress.
  • 8Needing to place bigger bets just to feel the same level of excitement.
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If any of these signs apply to you, it is not a sign of weakness — seeking help takes courage. class 3 support team get in touch.

10 Rules for Healthy Gaming

Follow these guidelines to enjoy playing on class 3 responsibly

  • 1See gaming as entertainment only — not as a way to earn money.
  • 2Set a budget in advance and stick to it.
  • 3Don't chase losses by betting more to win back what you've lost.
  • 4Do not play while intoxicated or in an emotionally distressed state.
  • 5Take regular breaks — step away and move around instead of playing non-stop.
  • 6Use session time limits and respect the alerts.
  • 7Don't cut back on time spent with family and friends.
  • 8Never bet with borrowed money.
  • 9Even when you're winning, have a plan to stop at a set point.
  • 10If you're struggling, don't hide it — reach out for support.

Self-Assessment

Answer the following questions honestly. This is an opportunity to reflect on your gaming habits.

1Did you spend more than your budget last month?
2Have you hidden your gaming time or spending from family?
3Have you placed bigger bets trying to win back what you've lost?
4Finding it hard to enjoy yourself without gaming?
5Is gaming affecting your sleep, meals, or work?
6Struggling to stop even when you want to?
How to interpret your results: If you answered "Yes" to 2 or more questions, it's a signal worth paying attention to. Reach out to the class 3 support team, or make use of our self-exclusion or cool-off options.

Class 3's Detailed Responsible Gaming Policy

How to Set Your Limits

Setting limits on class 3 is straightforward. Log in to your account and go to "Account Settings", then click on "Responsible Gaming" to find all available limit options. Decreasing a deposit limit takes effect immediately, while increasing one requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.

Self-Exclusion Process

Activating self-exclusion on class 3 closes your account entirely. Any attempt to open a new account during this period will be detected and rejected. Once the period ends, your account does not reactivate automatically — you will need to contact us directly to reinstate it. This added barrier is designed to encourage mindful decision-making.

Information for Family Members

If you believe a family member is struggling with problematic gaming, please contact the class 3 support team. We assist family members with third-party exclusion requests, which involve verifying the affected person's identity before restricting their account.

Protection of Minors

Class 3 is committed to keeping minors away from gaming. We advise parents to use parental control software on family computers and mobile devices. Never leave your login details within reach of children, and do not leave your device unattended with your account open.

Mental Health & Gaming

Research shows that people experiencing anxiety, depression, or loneliness are more vulnerable to problematic gaming. class 3 believes gaming can be a form of temporary entertainment — but it is not a solution to mental health issues. If you feel you're gaming to escape stress, please speak with a professional.

Responsible Gaming & Family

Talk openly with your family about your gaming habits. Take the concerns of your loved ones seriously. People close to us often notice changes in our behaviour before we do ourselves. class 3 wants your gaming to never come at the cost of your relationships.

Contact Us for Support

Email Support
support@class3.ws
Response within 24 hours
Live Chat
Help Center
7 days a week, 24 hours a day
Visit Help Center

Act Now

⚙️ Set Limits in Account Settings
🌙 Activate a Break or Cool-off
🔒 Activate Self-Exclusion
💬 Talk to Our Support Team

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes. Any balance remaining in your account when self-exclusion is activated can be requested for withdrawal. class 3 will return the funds to your designated payment method after completing the applicable verification process.

Cool-off is a temporary break lasting 1 day to 6 weeks. Your account reactivates automatically once the period ends. Self-Exclusion is a longer-term commitment — 6 months to 5 years — and your account will not reactivate automatically even after the period expires.

Contact the class 3 support team. It is possible to request a third-party exclusion on behalf of a family member. You will need to provide the relevant person's details along with proof of your relationship. Our team will handle the matter with complete confidentiality.

Lowering a limit takes effect immediately. Increasing a limit, however, may take 24 to 72 hours depending on the type of limit. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

No. Setting limits or taking a break has no negative impact on your account standing or bonus eligibility. class 3 wants you to stay safe — we view the use of these tools as a positive step.

Play Safe, Play Happy

Join class 3 and enjoy peace of mind with our responsible gaming tools. Your wellbeing is our success.

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